Privacy Policy

Effective Date: July 15, 2026

Grounded Mental Health, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how information is collected, used, and protected when you visit our website. If you become a client of Grounded Mental Health, LLC, your protected health information (PHI) will be collected, used, and safeguarded in accordance with the Health Insurance Portability and Accountability Act (HIPAA), applicable state laws, and our Notice of Privacy Practices, which will be provided to you before or at the start of treatment.

Information We Collect

We may collect information in several ways, including:

Information You Provide Voluntarily

If you choose to contact us through our website, request a consultation, complete a contact form, or schedule an appointment, we may collect:

Name
Email address
Phone number
Information you voluntarily provide in your message

Please do not include sensitive medical or mental health information through website contact forms or email unless requested.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device information
Pages visited
Time spent on the website
Referring website
General geographic location (city/state)

This information helps us improve our website and better understand how visitors use it.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and improve website performance.

Cookies may be used to:

Remember your preferences
Analyze website traffic and visitor behavior
Improve website functionality
Measure the effectiveness of advertising or marketing efforts

You can disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.

Third-Party Services

Our website may use trusted third-party services, which may collect information according to their own privacy policies. These may include:

Google Analytics
Google Maps
Headway
Mentaya
Secure scheduling or patient portal providers
Website hosting providers

If you click links to external websites or use third-party scheduling or insurance verification services, your information is governed by their respective privacy policies.

How We Use Information

We use collected information to:

Respond to inquiries
Schedule consultations or appointments
Improve our website
Monitor website performance
Provide requested services
Meet legal or regulatory obligations

Confidentiality

Submitting information through this website does not establish a therapist-client relationship.

Communications through website forms or standard email may not be fully secure. If you become a client, protected health information will be handled in accordance with applicable privacy laws and our Notice of Privacy Practices.

Data Security

We take reasonable administrative, technical, and physical measures to protect the information collected through our website. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may:

Disable cookies through your browser settings
Contact us to request updates or corrections to information you have voluntarily submitted
Decline to provide personal information through the website

Children's Privacy

This website is not intended for children under the age of 18, and we do not knowingly collect personal information from children through the website.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy, please contact:

Grounded Mental Health, LLC

Email: info@firstresponderstherapy.com

Phone: (813)625-6620